Privacy & Data
Protection
Governed under Nepal's Individual Privacy Act 2075 (2018), Privacy Regulation 2077, and DoTM Guidelines.
Zero Data Sales
We never sell, trade, or commercialize your personal information to third-party ad brokers.
Transparent GPS
Riders are tracked only during active rides. Drivers are tracked background-only while logged online.
Bank-Grade Encryption
All payload communications and payment tokens are protected with SSL TLS 1.3 transit encryption.
Nepal Law Standards
Strict compliance with Department of Transport Management (DoTM) & Nepal Police directives.
1. Passenger Account & Personal Identification Data
Nepal Privacy Act 2075Yari collects personal identification data required to register user accounts, verify identity, and prevent fraud across our ride-sharing platform in Nepal.
Key Provisions & Implementation:
- Full Name, Mobile Phone Number (verified via 6-digit SMS OTP), Gender, Profile Picture, and Email Address.
- Preferred language and communication preferences for trip notifications.
- Purpose: Authenticating user access, driver-rider identification, and safety verification.
2. Precise Geolocation Tracking & Navigation (GPS)
Transparent GeolocationReal-time GPS location coordinates are collected when using ride booking, driver tracking, fare calculation, and emergency safety features.
Key Provisions & Implementation:
- Foreground location tracking to pinpoint your exact pickup point and destination.
- Live GPS trip monitoring during active rides to display route progress to riders and emergency contacts.
- Baato Maps API integration for precise distance and municipality fare calculations.
- Riders are NEVER tracked when the Yari app is closed or inactive.
3. Fare Calculations & Digital Payment Gateways
eSewa / Khalti / FonepayTransparent fare computations based on distance, duration, and local municipality rates with flexible Nepal payment options.
Key Provisions & Implementation:
- Fare estimates generated prior to ride dispatches based on distance and route data.
- Supported Payment Methods: Cash directly to driver, eSewa, Khalti, or Fonepay Bank QR Code.
- We record transaction IDs, timestamps, and fare totals. Sensitive banking passwords or wallet PINs are NEVER stored on Yari servers.
4. Rider Safety, OTP Verification & Emergency SOS
24/7 Safety ProtocolIntegrated safety features designed to protect passengers before, during, and after every ride across Nepal.
Key Provisions & Implementation:
- Mandatory 4-Digit OTP Code: Given to the passenger and entered by the driver to start the ride.
- 1-Tap Emergency SOS: Broadcasts live GPS coordinates to pre-selected trusted contacts and Nepal Police dispatches.
- Zero Tolerance Policy: Immediate permanent ban for harassment, abusive behavior, or hazardous cargo transit.
5. Information Sharing & Law Enforcement Protocol
Zero Data CommercializationWe do not sell, rent, or trade personal data to third-party ad networks or commercial data brokers.
Key Provisions & Implementation:
- Shared with Driver Partner: Pickup location, passenger name, and masked phone contact during active rides only.
- Nepal Police Disclosures: Shared strictly upon official court warrants or formal criminal investigation orders under Nepal law.
Official Data Protection Officer Contact
Federal Democratic Republic of Nepal Headquarters
Official Email
blackpearlnepal.np@gmail.com
24/7 Phone Helpline
+977 9825022408
Headquarters Address
Kathmandu, Nepal